Refund Policy

30-Day Money-Back Guarantee

We want R.U.F.U.S. to genuinely help. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no hard feelings.

How to Request a Refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all R.U.F.U.S. purchases. You can request a refund in two ways:

• Visit paddle.net and look up your order using the email address on the receipt.
• Or email us at brian@sobermedia.ca and we will help you start the refund.

After the 30-Day Window

After 30 days, refunds are reviewed on a case-by-case basis under Paddle's standard refund policy. You can cancel your subscription at any time from your account settings or through paddle.net to stop future renewals.

How Refunds Are Issued

Approved refunds are issued to the original payment method. Processing time depends on your bank or card issuer, typically 5–10 business days.

Contact

Sober Media™ · brian@sobermedia.ca